Terms and Conditions

Payment policy

Payment of 30% is required, at the time of Booking, as a deposit.
Rest is settled upon arrival, during check-in.

 

CANCELLATION POLICY

Standard Rate:

In order to secure your booking a deposit of 30% will be required at the time of booking. The cancellation is free of charge 30 days prior to the date of arrival. In case of a cancellation less than 30 days before arrival the deposit is NOT refundable. Pay off is settled upon arrival.
In case of early departure the customer will be charged with 100% of the reservation.
In case of no show the deposit is not refundable.

Non Refundable Rate:

In case of cancellation at any time, the total amount is NOT refundable.
In case of early departure the customer will be charged with 100% of the reservation.
In case of no show the customer will be charged with 100% of the reservation.

 

Check-in policy

Check-in time: 15.00
Check-out time: 11.00

 

Amenities & Services

All rooms, have air-conditioning, minibar, wardrobe, dressing table, bedside telephone, TV with radio, hair dryer, magnifying mirror, bathroom amenities, automatic black out curtains
Complimentary Safety deposit boxes are available in all rooms. Energy saving devices in all rooms
Complimentary wifi Internet access in rooms and public areas. Room service (from 10.30 to 22.00)

Rate notes

Room Rates are per 1 or 2 people and include breakfast V.A.T. and local tax

 

Maximum Room capacity

Odysseus Palace hotel allows 2-3 guests per room according to occupacy

Minimum Stay

2 nights

Children Policy

Children minor than 16years must be always supervised.

 

Secure Payments

All payments made using the card are processed through the electronic payment platform of “Nexi XPay” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Nexi Pay

 

 

 

Privacy Policy

This privacy policy sets out how our company uses and protects any information that you give us when you use this website and our online booking engine.

Our company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

Name, Contact information including phone and email, Demographic information such as postcode, address and booking details (dates, flight number ctr). Credit card information if reservation take place online (through our cooperating bank)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services.
  • We may periodically send promotional emails about news, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may contact you by email or phone. We may use the information to customize the website according to your interests.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website and subscribe to our newsletter marketing process
  • during your check in time you are asked to fill in a form, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribe from our newsletter.
  • If you want to delete all your records from our local database email us at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about our property.

You may request details of personal information which we hold about you under the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation). If you would like a copy of the information held on you please write to This email address is being protected from spambots. You need JavaScript enabled to view it..

You accept that any entries you make to an on-site guest book, if available, will not contain personal information or details you would not want disclosed. Any entries containing personal details that may fall into GDPR may be removed and destroyed.

 

Kampitsis Group of Companies
Odysseus Palace Hotel

Address: Poros. Kefalonia, Greece 

T: +30 26740 72036

WhatsApp: +30 698 782 1249

Einfo@kampitsisgroup.com

Nexi Xpay Secure payments
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